Phplive:

Phplive is a powerful chat application that allows you to have real-time communication with the customers and visitors from your site. PHPlive is developed using PHP/MySQL and this highly customizable application provides many rich set of features.

Phplive provides many features some of them are:

• Real-time chat with users and provides support for them.

• Also provides multiple chat requests simultaneously.

• Allowed to creating different departments.

• Provides support for tracking and collecting information to the visitors.

• You also can save the chat transcription report.

• It allowed to you rating the customer service.

• It enables you to gives your own chat logos.

• It also provides multiple language support for users.

dotProject:

dotProject is one of the Project Management application. This Open Source application supported free of charge by web developers from all over the world. dotProject is an free software written in PHP anyone can download and use it. By using its simple user interface any user can easy to work with DotProject.

Some of the dotProject features are:

• dotProject gives User Management support.

• Provides ticketing support system via email.

• It provides client management support.

• Provides task listing features and file archives.

• It gives contact list and calendar for users.

• dotProject also provides discussion forum for users.

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