Mysimon Frequently Asked Questions


Frequently Asked Questions


It is a comparison shopping site that almost everything you as a online shopper would ever need and this includes apparels, computers, electronics, jewelry, video games, groceries and many more. The site gathers millions of products from thousands of stores. Thus you can virtually find everything you with best deals by comparison and choose wisely.


As an online shopper you can literally search for anything and everything. Let’s say you are looking for a Canon digital camera. You can search for variety of digi-cams manufactured by Canon at Mysimon using “Canon Power Shot” keyword at the search box and clicking enter, the search result will contain a list of varieties of Canon Power Shot cameras sold by various merchants along with prices and stock availability. You can compare all the details and choose the one that seems like the best deal for your requirements. The site will directly link you to the merchant’s official site upon clicking of the product where you can decide whether to buy or not.


Right now, Mysimon users cannot rate a merchant as they do not have such facilities incorporated into their system yet. However, they are planning to revise their system and bring about more changes to make a more efficient and effective website for flexibility and convenient use for their online shoppers which is also most likely to include customer rating systems for rating merchants.


Mysimon does not actually sell or ship any products though it facilitates the same between merchants and online shoppers. You will have to contact the merchant immediately regarding queries and doubts as they will provide customer support features regarding orders and shipment issues and other issues. Their contact details could be obtained at the merchant’s website which you can visit by clicking on the merchant’s name on our search pages. Of course, you can contact us for further assistance if you are not able to catch hold of the merchant from whom you ordered for the particular product(s).


Mysimon tries and strives harder to give as many details as possible for every product listed in the website for online shoppers. They do try to give sales tax and shipping details as well along with product’s other details. However, if you cannot find those details for certain products, you can gather those details from the merchant’s site who is selling that particular product.


Merchants can opt for the BOLD feature to have better visibility in Mysimon’s search pages. This feature requires a certain fee to be paid by the merchant to Mysimon and they will be listed at the top usually. However, a shopper can find the listings in various formats by performing various sorting techniques and sort the list as per alphabetically by store, minimum to maximum price and by merchant ratings as well.


It is a prepaid or a gift card that has a stored value credit which can be used to purchase merchandise and services from merchants located anywhere in US who accepts this particular gift card. The card is not just an attractive gift instead of cash, but rather a secure one as well as the value can be replaced even if the card is stolen or lost for which conditions apply which you’ll be briefed when you get the card. American Express Simon gift cards is accepted at any place in US where American Express cards are accepted except in cruise ships and casinos. The Simon Visa Gift card is accepted anywhere in US that accepts Visa cards.


You will have to visit www.simon.com to purchase gift cards. Of course you can also visit any of the Simon malls that count to about more than 170 anywhere across US. In order to find out about the nearest Simon mall that sells these cards, log into the website. For payment, Simon malls, Premium Outlet Centers, and The Mills all accept cash, Visa, American Express, MasterCard and Discover as well. However, for purchasing the same online, you’ll have to use either Visa or MasterCard. And for purchasing these gift cards online, you will have to fill in these details.

  1. Name, address and telephone or mobile number.


  2. Recipients name, address and telephone or mobile number.


  3. Visa or MasterCard credit/debit card details (Number).


One simply cannot cancel they order if they have already placed it. You have to make sure you give in the right details in your order form before submitting your order and not make mistakes. Take time while you fill out the order submission form and check it twice or thrice before submitting it.


You can make use of three ways to check your Simon Gift card balance. Visit www.simon.com/giftcard; the card contains a toll free number at the back of it. You can call this number for queries related to the gift card and other automated balance inquiries. You can also stop by the nearest Simon mall for inquiries. Information is available at the website as well as at toll free customer support number 24x7 all through the year.

  1. For American Express/Simon Gift card : Check for the 15 digit card number and a 4 digit security code number located on the front of the card.


  2. For Simon Visa Gift Card : Check for the 16 digit card number and a 3 digit security code number located on the back of the card.


 

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