PriceGrabber Frequently Asked Questions

 

Frequently Asked Questions


The Storefront Service allows individuals to list and sell their merchandise without having the need to have their own website. Using this service, merchants without websites can expand their business and attain profits. Sellers who buy from these kinds of merchants place their orders at the PriceGrabber website itself. However, the buyer is not purchasing from the website. The PriceGrabber passes this transaction information via email to the respective seller of the merchandise who then attends to processing of the order. This feature is designed to help sellers without website who would rather prefer to pay a commission instead of CPC rates that sends high quality traffic to their own website.


The sign up process is Fast, Free and Easy.

  1. Simply click on “Your Account” displayed on the top right section of the site.



  2. Click on “Sign Up Now”. You’ll have to create a username and password for yourself and provide certain other mandatory details about you and your profile.


The site has over 11,000 merchants and over 26 million products for online shoppers to choose from.


You can make use of Bulk Import Grabber (BIG) that allows uploading of the entire set of items using a CSV file. For further details regarding the same refer to BIG Manual. See to that you place your account on vacation hold while you upload inventory using BIG. However PriceGrabber is not responsible for inventory that does not match correctly. Check your inventory once it is posted as there is a minimal failure match rate and PriceGrabber is not responsible for the same.


The Storefront feature is designed to help sellers sell their merchandise without having a website of their own. They are obligated to possibly pay two kinds of fees which include Transaction fees and Listing fees.




This is basically for verification process. No real or actual charge is taken. This otherwise is known as “Ghost Charge” as we verify that the credit card is valid and can be charged to. This particular charge will be re-credited to your account within couple of days upon activation of your account. If this charge is reflected on your written statement it may be just that you registered within your credit card billing cycle.


PriceGrabber is a shopping comparison site and thus does not sell any products. It just displays a list of vendors who sell the particular product and sort them accordingly using price. In order to purchase, all you need to do is click on “BUY” next to the name of the retailer you want to buy from once you have decided upon that particular product. Upon clicking this button, you’ll be directed to the merchant’s website where you can place the order. Many of the merchants who make use of our services ship internationally. Thus PriceGrabber doesn’t indulge in shipping activities. For shipping related queries you’ll have to contact the merchant from whom you have purchased the product.


You need not pay for any purchases you make via PriceGrabber. It is absolutely Free.


Contact details of specific merchants can be found by clicking “SEE IT” next to merchant’s name on the product page. Clicking upon this, you will be directed to the merchant’s website where you can gather all the necessary contact details. As for Storefront Seller, the above process will not be applicable. You’ll have to click the “SEE IT” button next to the seller’s name and then click on the “Ask seller a question” link for placing queries and gathering contact and other related details.


To setup gateways you’ll need to have an account with the following gateway providers. Authorize.net, Verisign, viaKLIX, or Linkpoint. While setting up the account, you will be provided a username and a password or some type of login information which is used by the PriceGrabber to add the gateway. Once you are done with the creation of your account, adding the same to your PriceGrabber account is quite simple and flexible.

  1. Log into your account and go to “Seller Preferences”.



  2. Click “Edit or Add Payment Types” and select your gateway provider.



  3. Enter the log in information and Click Submit. If you are having trouble in setting up your gateway, feel free to contact PriceGrabber customer support.


 

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