Top Task
A top task is any action that
- A large number of people need to complete online
- Is essential for people to accomplish quickly and easily
Importance of Top Task
- People come to your website with a specific task in mind. If your website doesn’t help them complete that task, they’ll leave.
- Identify the mission the purpose of your website, to help you clarify the No1 top task your website should help people accomplish.
- Don’t yet have a mission statement for your website? Now is a great time to write one!
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